Diamond Nguyen

VP of Operations

IMG_4684_Original 2 - Diamond Nguyen

Current Location: Austin, TX

Current Status: Undergraduate -Junior

Affiliated School: Vanderbilt University

Experience


Vanderbilt VSA
-Vanderbilt VSA, Event Coordinator (July 2022 - December 23) (ended position because out of state internship)
-MÚA (dance group), Co-choreographer (July 2022 - Present)

UVSASE
-SELC23, Registration Associate (July - Nov 2023)

Biography

Hi friends! I’m Diamond from Morrow/Peachtree City, GA. I currently study Organizational Development with a special focus on Healthcare at Vanderbilt University in Nashville, Tennessee.

Taking pride in my Viet-American identity since young, I joined VSA to help introduce and engage my campus with our beautiful cultural identity. I have been an active member of VandyVSA since its rebirth in 2022 and now lead as an event coordinator and choreographer. Joining UVSASE as for SELC23 gave me a community of friends that’s helped me grow as a leader and individual. As one of the few UVSASE staff constituents from a Tennessee school, the memories and friendships make every flight worth it. Now I hope to give back that same support and kindness to fellow leaders in the Southeast region.

Personal Statement

I lead my life through the following motto: “Help people, and help people help people.” I aspire to help people empower each other and foster a ripple effect of support and kindness. As VPO, I envision a well-equipped, communicative, organizationally healthy UVSASE that supports its staff and community in empowering and unifying our 26 constituent school organizations.

The strength of this organization rests in the passion and empowerment of our constituents. As a candidate for VPO, I aim to enable my fellow leaders’ passion. I refuse to let logistics constrain our potential. With a focus on backend logistics, I will meticulously handle all reservations, compose concise meeting agendas, establish clear communication channels, and maintain updated records at every stage along the way. I will be a friend, teammate, and north star to my fellow peers.

Also, I strive to strengthen our external logistics. I was fortunate enough to have the opportunity to be on committee and attend SELC23, which was only made possible by the generosity of An Pham (Corr) and far-in-advance planning. Now, I wish every individual of our partner schools has the chance to also experience the same camaraderie and connection with others across the region. However, studying at a school in a non-GA, -AL, and -FL state can pose a barrier for faraway constituents wanting to attend UVSASE events. As VPO, I hope to formalize an updated, official online presence to better communicate our goals and logistics for groups needing administrative and financial support from their school boards. In establishing updated sites and institutional resources, I hope to increase the visibility of our mission for unity and cultivate more engagement in all 6 states.

Understanding one’s background, cultural identity, and journey forward demands careful consideration and sensitivity. Recognizing UVSASE as a sanctuary for such conversations, I am committed to devoting my relationship-building, organization, and attention to detail skills to navigate this complexity. On campus, I am a student academic advisor for the Department of Medicine, Health, and Society, building out programming and resources towards a supportive, non-competitive pre-health environment. Within VSA, I am Event Coordinator and co-choreographer, tasked with maintaining a lively, welcoming relationship with the student body. On a more interpersonal basis, I also mentor younger peers on my own professional development journeys ranging from healthcare, to start-ups, and workforce development. My commitment to fostering inclusivity and empathy stems from these experiences, as I recognize the importance of creating a welcoming space for all. On a more technical side, I pride myself on my ability to manage multiple project streams at once, a skill I cultivate as a recruiter at Tesla. I believe this will translate well when overseeing the coordination and communication of multiple teams and external vendors as VPO. These experiences have equipped me to enhance our collective efforts to support and empower UVSASE members on their own personal and professional paths.

Aside from my skills aligning with the duties of VPO, the heart and intention of my candidacy revolve around my experience of meeting the SELC23 staff. Every conversation felt like a mirror, an unspoken understanding of each other’s backgrounds. Our conversations floated from living in the middle, growing up of our own volition instead of our families’, cultural rejection to rejecting culture. I left Gainseville that weekend even more proud and appreciative of the like-minded friends so passionate about creating a safe space for our character growth.

UVSASE has shifted my view on what it means to be a leader. By being on board, I hope to help people help people. I will strive to set up leaders for success and perform my due diligence to empower them. By overseeing the small details and enabling our big aspirations, I hope to serve as your VPO.

Application Questions & Responses

At UVSASE, our focus is on cultivating meaningful relationships that transcend mere group affiliations. These connections are rooted in reciprocity, understanding, and a deep appreciation for cultural diversity. We interact with one another with unwavering support and kindness, continuously pushing each other to evolve as both leaders and individuals. Facilitating such growth opportunities demands meticulous coordination and oversight to ensure a seamless and efficient process.

As the VPO, my role is to oversee the logistical framework and support systems that enable these relationships to flourish. I am tasked with equipping the organization with the necessary arrangements for event programming, ensuring that each member is provided with ample support and enjoyment. Leveraging my patient, detail-oriented, and assertive nature, I am confident in my ability to navigate the complexities of this role.

I am committed to fostering a collaborative environment by embracing flexibility and actively soliciting feedback from both attendees and staff. Through regular engagement with the E-board, I will strive to balance the organization’s overall health with the needs and interests of our constituents.

Frankly speaking, I anticipate that there will be a lot new to me. However, based on my experiences, I am interested in the following changes:

1) A standardized process of incorporating attendee feedback and staff feedback from SELC. I actually have already laid some groundwork by making the feedback form sent out by SELC Reg. Reviewing those responses, I found we could improve on setting expectations and communicating more effectively to family leads. We could also designate a feedback form while still on-site for attendees to gather more representative data. Also, implementing a debrief call to unpack feedback and brainstorm ideas and improvements would help us better assess what needs to stay or change for future events. Furthermore, I would consider doing a formal feedback collection process for staff as well to evaluate how we can better support them through periods of exhaustion or burnout.

2) An updated website speaking on our initiatives for external vendors/funding opportunities to refer back to. Depending, I would be open to updating it myself or collaborating with an IT person and media.

3) Increasing engagement in faraway schools; This could be achieved by compiling information about our major events in an official brochure/guidebook. Providing them with promotional materials so they may reach their audiences easier and earlier. Planning out logistics early is key; therefore, if we have the means to provide schools with a heads-up, then we should do so.

I am a student academic advisor for the Department of Medicine, Health, and Society, building out programming and resources towards a supportive, non-competitive pre-health environment. This role has allowed me to work in cross-functional settings and facilitate an uplighting culture from one that could easily turn competitive and individualistic.

Within VSA, I am the Event Coordinator and co-choreographer. I maintain the reputation and image of Vietnamese culture on campus through events and performances. These roles allow me to confidently lead a group with enthusiasm and assertiveness. I set and manage agendas with granular details but clear end goals in mind. When faced with logistical problems, I was willing to take responsibility for my actions and admit my wrongs. I am comfortable with criticism, quick decision-making, and constructive conversations with fellow leaders and members.

I also mentor younger peers on professional development journeys ranging from healthcare, to start-ups, and workforce development. I am passionate about helping people find out their strengths and interests. My commitment to fostering inclusivity and empathy stems from these experiences, as I recognize the importance of creating a welcoming space for all. Hopefully, this aspect will aid me in empowering the rising generation’s leadership skills.

On a more technical side, I pride myself on my ability to manage multiple project streams at once, a skill I cultivate as a recruiter at Tesla. Overseeing 100+ candidate journeys at once requires me to manage time effectively and accurately guide them through the process. I believe this will translate well when overseeing the coordination and communication of multiple teams and external vendors as VPO. These professional communication and interpersonal skills came in handy when I was a Registration associate for SELC23 as I helped my Director edit templates and track a high volume of attendee information.

Most importantly, I believe my personal experience of self-motivation and perseverance for higher education will translate well in empowering others. Growing up, I was expected to either not attend college altogether or, at most, pursue an Associate’s degree. In the face of everyone who doubted me, I defied expectations and forged my path toward higher education. This experience has instilled in me tenacity, resilience, and commitment to staying true to my own goals and passion for more. With the right resources and support, I hope that UVSASE’s connections and supportive culture can empower individuals to reach for their goals, irrespective of societal expectations or perceived limitations.

All in all, these experiences have equipped me to enhance the UVSASE Executive Board’s collective efforts to support and empower members on their own personal and professional paths.

Interview Questions & Responses

I would say that one of my weaknesses or shortcomings is that I oftentimes find it hard to say no to people because I really want to do my best to help others in any capacity that I can. For me, this is always just kind of been a thing, personally, where I like to help out others at any chance I get. So if someone comes to me and asks, if I have the time, I may or if I have the availability to kind of help them out, I try to make sure that I can fully commit to them before answering. But a lot of the times I find myself making the decision of helping them out even though like sometimes my schedule might be a little too much. I think this could interfere with the position of VP of Operations because in this position, there are a lot of details that you need to work out. Whether that’s communicating with Eboard, or simply with other staff members, a lot of times, and what I can foresee is that a lot of people will be coming to me to ask for help. And I think with that, a lot of it’s learning that in the position that I have, that I have the responsibility as well to kind of making sure that all the responsibilities are handed out to the correct person. I think one way that I can overcome it is making sure that from the get go that everyone kind of knows what they need to do. So that way, whenever they do have questions, they kind of are able to find the right person to make sure that they get the correct information from. So for me personally, like I said, I do like to help out in any capacity that I can. But I also think that the main way to overcome that to make sure that I personally as well as the person who’s asking for help, is not overwhelmed by anything, would be to make sure that like I said, the responsibilities are kind of listed from the get go.

So, during the fall semester, I was completing my senior year at Auburn University in mechanical engineering. And in order to complete that degree, we have to take part of our senior design capstone project, which is a year long semester project. And during the fall semester, we basically were only graded on our midterm presentation and our final presentation. So we had weekly checkups with our faculty advisor and essentially when we got to our midterm presentation, our design wasn’t as up to standards for our faculty advisor, even though we kind of relay to our device and showed him our design as to what it was by that point. So when we went to our midterm presentation, we realized quickly based off of his feedback that we essentially had to redesign our whole project again. So from there, it was really kind of like an all hands on deck type situation for me and my team members. And we essentially had to come up with a new device that would be more versatile for our requirements. And overall, I think we handled it really well because by the time that we made it to our final presentation, we were able to kind of have our prototype and our working model on SolidWorks to kind of be able to detail how all of our parts are kind of going to interface with each other. So I think, if it wasn’t for the feedback that we got during our midterm presentation, our final device wouldn’t have been as again, versatile as it was at the end.

For me, personally, how I like to give feedback and criticism. I kinda want to make sure that I talk to that person one on one individually because I know that sometimes different Setting if you kind of call someone out based on their personality, and it can kind of come off as like you’re attacking them, which is the one thing that we want to avoid, because we want to make sure that the person that we are giving the feedback or criticism to is fully listening to what we’re saying. So personally, I like to have a side conversation with them and then by the time that our conversation is done, making sure that every other issue that we need to address is kind of talked about within whatever setting that you’re in if you’re like with a team or if you’re kind of in an individual setting or not.

So I’d say that the current pillars for UVSASE would kind of be based off of the four things listed as unity, leadership, culture, and then development and advancement. I believe that these four kind of pillars based off of the mission kind of essentially effectively describes what UVSASE kind of does this whole organization based off of the current programming, I believe the strongest thing that we have is our unity and leadership development. I believe that the three annual events that the SE hosts do pretty great at making sure that our members kind of are actively participating in the programming to kind of develop their personal and professional skills. However, I think the weakest pillar would kind of be the participation, I guess, within the individual constituent schools, and with the 19 schools that we have within the region, I believe that sometimes it is more difficult to kind of have that collaboration within the schools based on distance. But I believe that if we are able to kind of overcome that weakness, we will be stronger as a whole region. And that way everyone within the region kind of becomes more familiar with each other and feels more comfortable to kind of network and establish a community that they feel safe and comfortable with. 

I think one way that we can improve this pillar as an executive board member would to kind of essentially promote the cross collaborations between schools. I think on the surface level, saying that would be kind of easy to do, but in reality, kind of diving deeper into the logistics of like the locations of the schools to see what events that exist, that the schools need each other can kind of collaborate with. Personally, when I was president of the BSA at Auburn, we did our first collaboration event with VSs at UAB and that was a lot of work. But I think with the help of the previous IVP, board member, that kind of gives us the initial push to collaborate with each other. And I think being able to just kind of expose that information to the presidents and the Eboard also will kind of get the individual schools executive boards kind of excited to interact with another schools eboard rather than keeping it just on their local campus. I think, for them, seeing how they connect with other schools within their region, as well as like schools that are kind of close nearby them can also help them establish that network within the different schools to kind of start a whole line of events that could possibly occur annually between the collaborations of the constituent schools.

I would say with the current state of our country and everything that is going on, and making sure that all of our members are healthy and safety would be the number one priority. So although we wouldn’t be able to kind of host the physical events, I believe that making sure that everyone if everyone can remain healthy, I think that might be a nice segway to kind of introduce a new type of event that would be able to be easily accessed by the members. This could be maybe like a virtual type event. But there are some technicalities within that, that we would kind of have to straightened out before it would actually be done.  I think if we aren’t able to host the bigger events where a lot of the interpersonal networking is really developed within the Southeast accrues, I think, what we can do to kind of overcome that would kind of be hosting more casual type events, virtually through like our discord or like online streaming events that help students and members kind of be able to get to know one another before we kind of break the awkwardness. That would be if it was in person. I think another way to keep them engaged would to kind of reach out to each schools and seeing how they…some plans that they have. Like I know some schools are hosting like Netflix parties or something casual like that, I think on the scale of having casual events, if we could do something like that to engage all of our members to make sure that they are participating and having fun within the Southeast I think would be important. But we on the other scale of that could also host seminars or webinars that provide information to the Southeast to help use our platform to promote the Vietnamese culture, as well as other topics that are currently going on within the nation, I think would also benefit the constituent schools in a great manner to kind of open up discussions between their individual school members as well as a topic within the SE.

As I mentioned earlier about how I prefer to give feedback, criticism, I think, if the director or Eboard member is not fulfilling their duties, and it’s being noticed, beyond what my personal thoughts, and those thoughts are kind of voice within a group, I think what needs to be done is, again, having that side conversation, and if I notice at first maybe kind of having that conversation with them to the side of seeing if they are kind of just overwhelmed with the responsibilities and tasks that they have to fulfill and seeing what I can do to kind of help them overcome any kind of interferences that they are facing. Whether it’s like through their personal life or just a busy schedule, making sure that they have the resource that they need to be successful in that position beyond just any like life event that is occurring. I also want to make sure that we give them the opportunity to be successful in their responsibility. But if the individual again is not fulfilling their responsibilities after that conversation, I think from there, we would kind of have to discuss possibly removing that person if it is a constant negligence to the position because as you sign up for the position, you kind of are responsible for knowing the information ahead of time of the expectations that you are given. So if you are unable to fulfill those positions and it’s an ongoing issue that is or a re-occurring issue that occurs, then that individual isn’t giving their best to the organization and therefore isn’t benefiting that position. Whereas if we were able to kind of disperse their responsibilities or even find another person who would suit that position, as difficult as of a decision that would be, it would have to be done to make sure that the organization is impacted for the better.

I really began with having that conversation with them because again, I wouldn’t want to air out any negative emotions or feelings on a grander scale than it has to be. If the two individuals are able to kind of overcome their negative emotions toward each other, to realize that they both are on the same organization that’s working towards a goal to help other people on a grander scale rather than the fight or the the negative, I guess mindspace that both of them are in. I think it’s more of making sure that they realize that beyond their personal thoughts or relationships with one another, that they are working towards making sure that this organization benefits others. So if they are unable to complete their deadline, then making sure that the rest of the ExecutiveBoard or other staff members take up the responsibilities to ensure that the deadlines are met and then beyond or once the deadlines have been met, making sure that the two individuals know that their personal issues cannot get in the way of completing the tasks that they are responsible for. And if it continually does get in the way, then further actions or discussions will have to be taken to make sure that the organizations and the tasks are put at the forefront rather than the feelings towards the both members.

The first thing I would do is making sure to isolate the member as well as the person who’s being accused and making sure that they are in separate quarters so that we get both side of the stories. From there, I believe that from the get go, they should know that the SE does not tolerate harassment of any form. So, therefore, the measures that would have to be taken would be making sure that if the person was harassed that they get the medical attention as well as the emotional support that they need to overcome their experience or the event that occurred to them and making sure that the person who is being accused would have to be kind of removed from the event to make sure that, that event doesn’t overcome the professional skills or the interpersonal skills that other members could be learning from the event, because although they are separate situations, we want to make sure that the person who was harassed is taken care of while making sure that the other attendees of the event are still gaining all that they can for the event.